UK companies disrupted as Google Cloud’s London hub goes down
Key Points
- Google Cloud has suffered a major disruption at its London-based data centre.
- Many online services in the country have been affected, including Revolut's online banking platform.
- Other companies that seem to be affected by the outage include Barclays, Lloyds, HSBC, NatWest, and RightMove.
- There is currently no ETA for a fix, and Google Cloud has suggested customers migrate their workloads to a different location if possible.
Multiple companies across the UK are experiencing issues with their online services after an issue with one of Google Cloud’s data centres in London.
Google Cloud has confirmed on its status page that a number of its services are suffering errors and network failures in its europe-west2 data centre, which is based in London.
“Multiple Google Cloud services are experiencing elevated errors and intermittent network failures in europe-west2 region,” the company said in its last update on its status page.
“Our engineering team continues to investigate the issue. We apologize to all who are affected by the disruption.”
Google Cloud services affected by this disruption include PostgreSQL, Apigee, BigQuery Data Transfer Service, Cloud Data Fusion, Cloud Filestore, Google App Engine, Google BigQuery, Google Cloud Storage, Google Kubernetes Engine, and Looker.
Google Cloud has noted that Looker Studio is not impacted by this outage.
Customers in the UK are reporting issues with several companies’ online services following the confirmation of this disruption by Google Cloud.
Online banking platform Revolut has confirmed that it is experiencing issues with its online services following the disruption at Google Cloud’s London zone.
“We are currently experiencing a service disruption affecting multiple services. We can confirm that all our customers’ money and data are safe,” the company said.
Crowd-sourced downtime reporting website Downdetector shows that outages have been reported across many online services and platforms in the United Kingdom, including Lloyds, Rightmove, HSBC, Barclays, NatWest, and NHS England.
There is currently no expected timeline for the issue to be resolved, and Google Cloud has suggested that customers should migrate to a different zone if possible to mitigate the disruption they are experiencing.
“If feasible, the impacted customer may try to migrate their workload impacted to another available location,” Google Cloud said.
