Microsoft hit by global outages

Global software giant Microsoft has confirmed that it is facing a major global service outage, with Outlook, Teams, Cloud. and other Microsoft 365 products affected.

In a statement on social media, Microsoft confirmed it is investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. It added that the issue may affect Microsoft 365 service connectivity for users in any region.

Microsoft confirmed that the issue was because a ‘portion of infrastructure is experiencing elevated load across multiple regions, which is likely contributing to the connectivity errors’.

Reported affected areas across their updates and status pages include:

Exchange Online/Outlook
Teams
SharePoint Online
Copilot
Microsoft Graph (for Exchange data)
Defender XDR/Defender for Office 365
Intune
Planner
To Do
Purview services
Power BI/Fabric elements
Windows 365 Cloud PCs
Universal Print
Certain admin center pages.

“We regret that today’s outages caused disruptions for our customers, and we are working to address the issue. There is no indication this is the result of malicious or cyber activity,” said Charles Lamanna (EVP of Copilot, Agents, and Platform at Microsoft).