Big changes for Amazon deliveries in the UK

Amazon delivered more than 1.6 billion items the same or next day to Prime members in the UK during 2025 and is expanding a zero exhaust emission delivery network that now spans electric trucks, rail freight and on foot deliveries.

The company said it reached its fastest-ever UK delivery speeds during the year, and that more than 13 billion items arrived the same or next day globally. #

John Boumphrey, UK Country Manager at Amazon, said “fast, reliable delivery makes a real difference to our customers’ everyday lives”, and that the company would keep investing to place products closer to customers.

Record delivery speeds and Prime savings

Amazon said Prime members in the UK saved an average of over £200 on fast, free delivery alone last year, more than double the cost of annual membership. Popular same day items included coffee pods, oat drink, WaterWipes, toilet paper and pet food, alongside health products such as vitamin D3, magnesium and omega-3 fish oil.

Prime first launched in the UK in 2007 with free one-day delivery, and Amazon said Same-Day Delivery now covers more than one million items in over 80 towns and cities, with minimum order values applying.

The service sits alongside free collection from Amazon Lockers and Counters and a chosen delivery day through Amazon Day.

What sold fastest around the UK

Amazon said Irn-Bru was the most ordered speedy delivery in Scotland, with Falkirk the top destination, while Lily’s Kitchen wet trays were a popular same day order in Aberdeen.

Heapwell Matcha Powder ranked among the most popular fast deliveries in Cardiff, and Oatly Barista Oat Drink was a top pick in Brighton.

Maybelline Sky High Mascara and Revlon Professional UniqOne Hair Treatment were popular fast deliveries in Manchester and Liverpool, and health and fitness supplements featured regularly in orders across London.

New delivery features and a £40 billion investment

Amazon said it has committed £40 billion to expand and modernise its UK network between 2025 and 2027, and said groceries and household essentials now account for one in three items ordered daily.

The company is opening Sub-Same Day Delivery sites, which hold storage, fulfilment and final delivery in one building, and plans to reach cities including Ipswich and Coventry in 2026, allowing orders placed as late as 5pm to arrive by 10pm the same day.

It is also expanding Amazon Now, an ultra-fast service that delivers groceries and household essentials by electric-assisted pedal bikes in around 30 minutes or less, with plans to double its network from 10 sites and launch in Manchester and Birmingham.

A new Add to Delivery feature, due in 2026, will let Prime members add items to an existing order without a fresh checkout, with those items arriving in the same delivery at no extra cost.

Amazon has also placed what it called the UK’s largest-ever order of electric heavy goods vehicles, made up of more than 140 new electric Mercedes-Benz eActros 600 trucks and eight Volvo FM Battery Electric trucks.

The first arrived in autumn 2025 and, once fully operational, the trucks are expected to transport more than 300 million packages each year with no exhaust emissions between fulfilment centres, sort centres and delivery stations.

Amazon has installed 360kW charging points at key sites that charge the 40-tonne Mercedes-Benz trucks from 20% to 80% in just over an hour, and said the trucks have a range of 310 miles, or 500km, on a full charge.

The company also started rail deliveries at scale for the first time, loading products onto the fully electric West Coast Main Line, which runs between Scotland and the Midlands, and expects more than 20 million products to travel by rail this year.

Cargo bikes and on foot deliveries in London

Amazon said it has made more than 150 million deliveries using electric vans and cargo bikes in the UK since 2022, supported by a £300 million investment to decarbonise its transport network.

It runs micromobility hubs, which act as local collection points for small electric vehicles and pushcarts, in London, Manchester, Glasgow and recently Belfast and Norwich.

On foot deliveries, in which carts are restocked from vans around the capital, have launched in Camden after pilots developed with the London Boroughs of Hackney, Westminster and Islington.

Amazon said more than 70% of London’s Congestion Charge zone is now covered by electric vans, e-cargo bikes and on foot deliveries operated by its partners, as part of its Climate Pledge commitment to reach net-zero carbon emissions across its operations by 2040.

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