M&S launches secondhand store
Marks & Spencer has announced the launch of its first dedicated resale service for clothing, footwear, and accessories in partnership with eBay and Reskinned.
Pairing eBay’s reach across millions of fashion-conscious shoppers with Reskinned’s expertise in garment repair, resale, and recycling, the new online service extends the lifecycle of M&S garments and reduces textile waste by giving quality pre-loved items a new home, the retailer said.
How the resale service works
- Customers complete a short form on M&S.com or scan QR codes in M&S’ Fashion, Home & Beauty stores, then send their pre-loved items using a free local courier service to Reskinned.
- For each return that includes at least one M&S-labelled item, customers receive £5 off a spend of £35 or more on fashion, home, and beauty products online at M&S.com (valid for four weeks from date of issue).
- Items that can be worn again are professionally cleaned, repaired, and listed by Reskinned on the M&S x eBay store. Items that cannot be resold will be responsibly repurposed or recycled.
- Customers can purchase pre-loved products on the official M&S x eBay store.
Having been the first major UK retailer to launch a clothes recycling scheme back in 2008, M&S is now completing the final R – Resale with the launch of the new partnership with eBay and Reskinned.
Items traded-in through the in-store recycling scheme will now be resold via the dedicated M&S eBay store, with M&S committing to contribute 15% of its profits to its long-standing partners at Oxfam, going towards funds to tackle poverty and inequality around the world.
“At M&S, we are committed to supporting customers to do the right thing and playing our part in reducing textile waste,” said Monique Leewenburgh (Director of Sourcing and Technology in Fashion, Home & Beauty at M&S).
“We’re delighted to be partnering with the pre-loved experts at eBay and Reskinned to launch a dedicated resale platform. This not only offers more ways for customers to give items Another Life, but also an opportunity for customers to purchase items they might have missed from previous seasons, which are pre-loved,” she said.
