A new survey of hospitality operators from across the sector shows businesses are buckling under the impact of recent increases to employer National Insurance Contributions (NICS) and the changes to business rates on hospitality businesses.
The survey was undertaken by industry bodies, UKHospitality, The British Institute of Innkeeping, the British Beer & Pub Association, and Hospitality Ulster. It shows that one-third of hospitality businesses are now operating at a loss. This represents an 11 percentage point increase from the last quarter.
The effects are already so dramatic that Government targets, including ambitions to hit 80% employment and high street renewal, look doomed to fail as a direct result, the groups warned.
Furthermore, 60% of businesses report that they have had to cut jobs, and 63% have reduced the hours available to staff, to try and mitigate the increases and stay afloat.
The survey was undertaken in May 2025 and is the first indication of the devastating effects of the changes that hit the sector in April.
Over half of operators said they have been forced to cancel investment, and with 76% of hospitality operators reporting they have had to increase prices, there is also a knock-on effect to consumers and the wider economy, the group warned.
Operators are demanding action from the government so that the sector can thrive and play its full part in economic growth, job creation and high street revival, calling for a reversal of Employer NIC changes, a VAT reduction for hospitality, and expedited delivery of lower business rate multipliers.
“The Government seems to be setting itself up to miss its own targets with these most recent cost hikes for the hospitality sector,” the groups said in a joint statement.
“Hospitality is vital to the UK economy but is under threat from ongoing cost rises, which the April increases have only exacerbated. Jobs are being lost, livelihoods are under threat, communities are set to lose precious assets, and consumers are experiencing price rises when their wallets are already feeling the pinch.
“The government must act urgently to mitigate the changes to Employer NICs and also deliver on its promise of root and brand Business Rates reform. The overall tax burden on our sector must be reduced, including consideration of the long-standing ask of a VAT cut for the sector, so the hospitality industry can return to investment, job creation, and growth in communities the length and breadth of the country.”
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